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- My institution has an online subscription and access to the online content, but I'm not able to see the full text of articles. I'm prompted for a username and password. Why is this happening?
When this happens, the IP address for your machine is not being recognized by our computer. This failure is caused by one of three things:
- 1. Your institutional subscription has not yet been activated.
- 2. The person who "activated" the online subscription did not enter in all needed IP addresses for your institution.
- 3. The person who "activated" the online subscription does not realize that some subnets of your institution are routed through a proxy server.
- What should I do?
- Send us Feedback so we can begin to diagnose the problem.
- Talk to your librarian, and let them know you are having trouble.
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- Who from my institution can access the online content?
The subscription fee allows for unrestricted Internet access at one location. Any user connecting from an authorized computer on your institutional network will be allowed to access the online journal.
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- What is an Institution?
For the most part, an Institutional Subscription authorizes use at a localized site. A "site" is an organizational unit, and may be academic or nonacademic. For organizations located in more than one city, each city office is considered a different site. For organizations within the same city that are administered independently, each office is considered a different site.
For example, each campus in the State University of New York system is considered a different site, and each branch or office of UpJohn Laboratories is considered a different site.
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- How will this work?
When someone attempts to view the online content, our server checks to see if the requesting computer is within the list of internet IP address provided by a subscribing institution. If it is, the reader will be able to use all those services enabled for institutional readers. For institutional subscribers, there are no usernames or passwords to remember, and there is currently no limit on the number of readers from your institution who may have simultaneous access.
If readers want to access the online content from computers that are not part of your institutional network (e.g., through dial-in or telnet through a commercial Internet service provider) they can do so only through an individual subscription.
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- What subscription packages are available?
1. Individual Subscribers have access to:
- Tables of contents, abstracts, full text searching, full text display, document delivery, PDFs, links to Medline and GenBank and future tables of contents.
- 2. Institutional Subscribers have access to:
- Tables of contents, abstracts, full text searching, full text display, PDFs, links to Medline and GenBank, future tables of contents, and document delivery. Access is limited to computers within a particular set of internet IP addresses.
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- How can I tell if my institution has an online subscription?
If your institution has a subscription, you'll automatically have access to the tables of contents, abstracts, full-text searching, full text display, PDFs, Medline and GenBank links, and future tables of contents. You'll also see a button at the top of the page confirming you're signed in as part of an institution.
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- Can my institution subscribe to the online version only?
Yes, this is possible.
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Still have questions?
For further information, please contact us at subscriptions@iiar-anticancer.org